Privacy Policy

Updated January 28th, 2026

Cloudpearl Counselling respects your privacy and is committed to effective management and protection of personal information. and follows Canadian laws (PIPEDA, PIPA) and professional standards. Our privacy practices align with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), as well as professional and regulatory standards for licensed counselling practices.

We collect, use, and share personal information only as needed to provide counselling, teach group classes, manage our business, and communicate effectively with our clients and community.

Confidentiality & Disclosure:

Cloudpearl Counselling will not disclose personal information unnecessarily to employees, contractors or any third party, unless:

  1. the affected individual consents,

  2. required to by court subpoena, or

  3. in the circumstance of imminent danger of self-harm or harm to another.

Collection of Information

Cloudpearl Counselling collects personal information (e.g., name, contact details) only when voluntarily provided through forms, bookings, or communications, and use it for service-related purposes.

Limited technical data (e.g., browser type, pages visited) is collected to improve website experience. All information is handled with privacy and used responsibly.

Use of Personal Information

Cloudpearl Counselling uses personal information to:

  • Deliver counselling services and schedule appointments

  • Process client billing and payments

  • Communicate with clients about scheduling, service updates, and administrative matters

  • Provide users with updates about workshops, classes, programs or resources that are relevant to their interests (and only if they have opted into marketing communications)

  • Improve our services and maintain accurate records

SMS and Electronic communication

By providing your contact information, you may receive email or SMS (text) communications from Cloudpearl Counselling. These may include appointment reminders, updates, or with consent promotional messages about workshops resources or special programs.

Standard message/data rates may apply. You can opt out of marketing messages at any time by following the unsubscribe link in an email or replying STOP to an SMS message.

SMS consent is not shared with third parties. Personal information collected for text and email communication is used solely to facilitate contact between you and Cloudpearl Counselling.

Use of Third-Party Service Providers

Cloudpearl Counselling uses secure third-party platforms to assist with scheduling, messaging, payment processing and marketing automation. These provides act on our behalf, follow strict confidentiality standards, and may store data on secure servers within or outside Canada. Personal information shared with these providers is used only to support Cloudpearl Counselling’s operations and communications.

We do not sell, rent, or disclose your personal information to third parties for unrelated marketing or commercial purposes.

Storage and Safeguarding of information

Personal information is stored using secure electronic systems and/or locked physical files to prevent unauthorized access, use, disclosure, or disposal. We retain information only as long as necessary to fulfill the purposes for which it was collected or as required by law or regulatory bodies.

Changes to this policy

Cloudpearl Counselling may update this policy periodically to reflect legal, technological, or operational changes. The date at the top of this page indicates the most recent revision. Continued use of our services or website after changes are posted constitutes your acceptance of the revised policy.

Terms and Conditions

Use of Cloudpearl Counselling content: Please do not (partly or in whole) reproduce, copy, share, modify, or distribute any content from this site or our programs without express written permission from Meghan Belcher and Cloudpearl Counselling. All rights remain solely with Cloudpearl Counselling and its team, and no title or intellectual property rights are transferred to any third party through the use of or access to our materials or programs. Instead, all rights, title, and interest in and to all aspects remain the sole property of Meghan Belcher and Cloudpearl Counselling.

These terms may change at any time—please review them periodically. We do not guarantee the accuracy of site content or linked sites, and are not liable for damages related to site access, use, or external links. The site and server are not guaranteed to be virus-free.

SMS Terms of Service

By opting in to SMS messaging from Cloudpearl Counseling through our website, forms, or other communication channels, you agree to receive text messages related to our services.


These may include appointment reminders, scheduling updates, customer support messages, and—if you have opted in—occasional promotional or educational content such as workshop announcements or resource updates.

Please note: Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messaging at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us at meghan(at)meghanbelcher.com

For further information contact:

Cloudpearl Counselling & Meghan directly via email at meghan(at)meghanbelcher.com